Users cannot login

Incident Report for Recare

Resolved

We do not see any login errors.
Posted Nov 16, 2023 - 08:46 UTC

Monitoring

A fix has been deployed by our vendor, we're making sure that everything is working correctly.
Posted Nov 16, 2023 - 08:37 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 16, 2023 - 08:27 UTC

Identified

One of vendors has an infrastructure issue, preventing our users from logging in. They are actively working on the problem and we are in close contact with them.
Posted Nov 16, 2023 - 08:27 UTC
This incident affected: Frontends (Sender App, Receiver App, Mobile App (FR)).